Who we are
Custom City Reports prepares community profile reports for chamber, economic development and city leaders. Our website is https://customcityreports.com. We are committed to protecting your privacy and handling your personal information carefully and respectfully.
What information we collect and why
Request forms. When you request a town snapshot or a report, we collect the information you choose to give us. This may include:
- Name
- Title and organization
- Email address
- Phone number
- Town and state
- What your board is asking about
We use this information only to prepare your snapshot or report, answer your questions and follow up about our services.
Consent to communication. By submitting a request, you agree that we may contact you by email, phone or the other contact methods you provide about your request and our services.
Cookies and analytics
Cookies are used to store preferences and understand how visitors use the site. We use Google Analytics and Google Search Console to see which pages are useful and to improve the site. A temporary cookie may also be set if you visit the login page.
Embedded content and downloads
Pages on this site may include embedded content (for example images or documents). Sample reports open from Google Drive. Content from other websites behaves exactly as if you visited that website, which may collect data about you, use cookies and embed additional third-party tracking.
Who we share your data with
We do not sell your information or share it for anyone else’s marketing. We work with a small number of vendors who help us run the website, email and our business operations, under confidentiality agreements. They may only use your data to provide those services to us.
Data security
We use SSL encryption on this site, a website firewall and security monitoring, and we rely on our vendors’ data protection measures. Access to our systems is limited to people with individual credentials.
How long we keep your data
We keep request information for as long as needed to serve you and follow up, or as required for legal and business purposes. You can ask us to delete it at any time.
Your rights and choices
You can ask for a copy of the personal information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. You can unsubscribe from any email using the link provided or by writing to us. This does not include data we are required to keep for administrative, legal or security purposes.
Children’s privacy
Our services are for organizations and professionals. We do not knowingly collect information from anyone under 18.
International data transfers
Your information may be stored or processed in other countries by our software providers, who are responsible for complying with applicable data protection laws. We serve U.S. communities; visitors from other places may want to consult their own advisors about local requirements.
Contact us
For any question about your personal data or this policy, email hello@thinkadaptbuild.com.
Changes to this policy
We review this policy each year and may update it. Changes take effect when they are posted on this page.
Last updated November 10, 2026.